Terms and conditions

These conditions of use govern the purchases and use of the website www.heydudeshoes.com by the user and constitute a contract between the user and Fratelli Divers Srl. By making a purchase and using this website, the user agrees to these conditions of use and sale. Make sure you have read and understood these terms of use when using the site.


These conditions of sale apply to all orders, purchases, offers and deliveries of HeyDUDE products made / purchased through the website www.heydudeshoes.com and are publicly accessible at www.heydudeshoes.com.

Fratelli Altri will send a written copy of these conditions of sale to anyone who requests them and reserves the right to modify them whenever it deems it necessary. Users are bound to comply with these changes and are required to periodically consult this page to view the conditions in force at the time of using the website.


Fratelli Divers Srl reserves the right to adjust, modify or correct prices, any offers or product information. The product images and information texts available reflect the product as much as possible but we cannot guarantee that all images accurately reflect the actual appearance of the product.

All prices displayed on the website www.heydudeshoes.com are inclusive of VAT, in accordance with applicable legislation.

Please note that in the event that an order is shipped to a delivery address outside the EU, you may be subject to import duties and taxes, the amount of which will be determined upon arrival of the shipment at the address delivery specified and which will be collected upon reaching the delivery address. You are responsible for paying any such import duties and taxes. For more information, please contact your local customs office.


All intellectual property rights, such as trademarks and copyrights, present on the website and in the material published therein remain the property of Fratelli Divers Srl or its parent companies or licensors. Any use of the site or its content, including copying or archiving of all or part of it, except for personal use and not for commercial purposes, is prohibited without prior permission.


Once the order has been received, Fratelli Divers Srl will immediately confirm the accepted offer electronically for receipt and acceptance to the e-mail address provided by the buyer after acceptance of the offer. It will be the buyer's responsibility to provide a correct email address during the ordering process. Once the payment has been credited and the actual availability of the product has been verified, an invoice will be issued which will be shipped together with the goods and will serve as proof of purchase. In the event of unavailability of the product, immediate refund or replacement of the item will be made based on the customer's preferences.


You can choose to pay by credit card, prepaid card or Paypal account.

The buyer will be bound by the conditions of the payment service provider selected by him. Fratelli Divers Srl does not exercise any control over these conditions and as of now disclaims any responsibility for their contents.

All products remain the property of Fratelli Divers Srl until full payment is made.


Through the interaction between the user and the website / social media, Fratelli Divers Srl can acquire some user data, exclusively necessary to complete the purchase, which will be treated confidentially. This data can be collected, for example, by filling out a contact form, registering an account, using interactive features, subscribing to a newsletter service, participating in a promotional marketing campaign, ordering a product or service, requesting information and / or material. You can view the conditions relating to the application of the Privacy legislation on the dedicated page.

The website www.heydudeshoes.com may include user-generated content, for example, from social media applications. Fratelli Divers Srl does not hold any property rights on said contents (images, photos, videos, etc.) and assumes no legal responsibility towards them.


View the conditions relating to Shipping and Delivery on the dedicated pages.